Returns & Exchanges

We want you and your canine companion to love your purchase, but if your new fashion item isn't quite right, you can return it within 30 days of receipt. All proceeds from our shop support our mission to provide a better future for dogs, so we appreciate your careful consideration of our return policy.

1

Check Eligibility

Ensure your items are unworn, unwashed, and still have the original tags attached to be eligible for a full refund.

2

Pack Your Items

Place the items securely in their original packaging and include the completed returns form found on the back of your delivery note.

3

Send It Back

Affix the provided return label to your package and drop it off at any authorized post office or collection point.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing